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    Saturday, 26 October 2013

    Allianz Hiring Technical Lead - IT Operations For 4-6 Years Experience-UG/PG/Any Degree Graduates On October 2013 at Trivandrum


    Career Info:-

    Company Name: Allianz Cornhill Information Services

    Company Website: www.acis.co.in

    Job Location: Trivandrum, Kerala

    Job Role: Technical Lead - IT Operations

    Job Experience: 4-6 Years Experience

    Job Eligibility: UG/PG/Any Degree Graduates

    Job Summary:

    Candidate should be a UG/PG/Any Degree Graduates from a recognized university.

    Strong knowledge and experience in administration of Windows servers/Linux Environments.

    Good understanding about overall Network Infrastructure.

    Good understanding of the network environment (TCP/IP).

    Good understanding of Windows/Linux OS required.

    Understanding of ILM, FIM, PKI, Certificates required.

    Good Knowledge of incident and change management.

    Job Description:

    Hands on responsibility of resolving IT issues for customers and capable of managing a team of 10-15 technical/senior technical analysts.

    Regular client interaction and act as a Single point of contact for customer queries (Techincal).

    Provide routine and ad-hoc management information and reports and participate in monthy Operational reviews.

    Monitor SLA's and ensure that this is met by proper data analysis.

    Rota & Leave management: Ensure that sufficient cover is maintained to support the operational shifts.

    Escalation management (Both India/ Munich) to be handled effectively focusing on delivery and customer communication and satisfaction.

    Job Skills:

    Excellent Communication skills.

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