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    Friday, 29 August 2014

    Dell Hiring "Accounts Receivable Analyst" For Any Degree, Hyderabad On August 2014


    Career Info:-

    Company Name: Dell

    Company Website: www.dell.com

    Company Profile: For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.

    Job Location: Hyderabad

    Job Role: Accounts Receivable Analyst

    Job Experience: 1-3 Years Experience

    Job Eligibility: Any Degree Graduates

    Job Summary:

    Candidate should be a Any Degree Graduates from a recognized university.

    Provides support in the inbound or outbound call center

    Outbound call center agents prioritize work based on time and complexity requirements- exercises sensitivity to due process and proper pacing.

    Solves Customer Issues on any product- mostly in warranty XPS Systems

    Routes customers when appropriate to proper support queues

    Partners with Technical Support Specialists to improve customer experience elements (e.g. correct solutions, consistent procedural adherence, relating skills)

    Responsible for regular adjustments that contribute business metric goals

    Excels at tolerance for processes and people

    Solves problems for customer’s with challenging expectations (often escalated or irate)

    Solves problems consistently and completely with minimum supervision

    Responsible for working to share strengths with peers

    Excels at recognizing internal and external customer’s needs and expectations

    Job Skills:

    Excellent Communication skills.

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