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    Friday, 3 October 2014

    R Systems Hiring CCE/Sr.CCE-( Contractual) For 1-3 Years Experience On October 2014 at Noida


    Career Info:-

    Company Name: R Systems

    Company Website: www.rsystems.com

    Company Profile: R Systems offers a wide array of IT and IT-enabled services that help organizations become more productive and efficient. We harness our robust quality framework, structured methodologies, multi-language support capability, and global delivery model to deliver high-quality services to our customers across the globe.

    Our services are designed to help organizations efficiently and effectively address their business needs and challenges across multiple domains. These services are built on our more than two decades of rich industry experience, technological competence, and operational excellence.

    Job Location: Noida

    Job Role: CCE/Sr.CCE-( Contractual)

    Job Experience: 1-3 Years Experience

    Job Eligibility: Any Graduate/PG

    Job Summary:

    Candidate should be a Any Graduate/PG from a recognized university.

    Minimum 6 months experience in International Voice process with a  BPO.

    Should possess good communication skills.

    Excellent communication, Interpersonal and presentation skills.

    Must possess excellent listening skills & should have an inclination towards resolving the customer problems.

    Job Description:

    CMMI Level 5 Co.- 20 Openings.

    Provide customer support/query handling services to the clients by taking the calls in English.  

    Resolve customer queries within the assigned TAT.

    Adhere to the Login hrs & maintain the desired AHT Levels.

    Ensure optimum level of Quality over the calls.

    This is 3 months Contractual process.

    Job Skills:

    Excellent Communication skills.

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